Luciddoor - QUALITY POLICY

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Luciddoor - QUALITY POLICY

At LUCIDDOOR we believe that offering quality products is a necessity and a corporate duty which cannot be compromised in an ever increasingly competitive business environment.

Our principles and strategic goals: Product design and product improvement We aim to design new and original products and continuously improve our existing products by closely following innovations and developments in our sector. Customer satisfaction It is our unconditional principle to regards customer satisfaction as our number one priority. Being solution oriented in customer requests and complaints We handle customer requests and complaints with great care in order to improve ourselves and devise satisfactory solutions, keeping customer satisfaction in our focus. Ensuring cooperation and a teamwork environment We aim to maintain the competence of our entire team to surpass industry standards through regular trainings and create a harmonious and peaceful working environment which ensures mutual respect, cooperation and teamwork. Full compliance with legal requirements All our operations are carefully designed and closely monitored to fully satisfy national and international legal requirements. Compliance with applicable requirements of clients and standards We aim to satisfy all applicable requirements of clients, as well as national and international standards. All LUCIDDOOR employees, primarily the LUCIDDOOR senior management, are responsible for the sustainability and continuous improvement of our quality management system.